Terms and Conditions

These are the Terms and Conditions you accept when signing up as a Client for the Coffee and Company personal matchmaking service ("The Service"), provided by Coffee and Company Ltd ("C&C"). As a Client, for the duration of your membership you will be entitled to participate in dates with other Clients and other events, organised by C&C and its partners. As a Client you will also be entitled to use the C&C website facilities to help arrange and organise your activities.

Infringement of these Terms and Conditions may result in your membership being revoked and the denial of any or all aspects of The Service, without refund of any fees paid.

If you do not agree to these Terms and Conditions then do not use The Service, the C&C website, or purchase membership.


You are sound of mind and body, do not have a criminal record, and are at least 18 years old.

You are single, unattached and free to go on dates and enter a relationship.

You agree to provide up-to-date, honest and accurate information about yourself in the registration process. You agree to supply a photograph that represents a true likeness and is a recent likeness.

For membership you will provide us with your full address, a contact phone number and email address. You must present your passport or driving licence at the Evaluation stage if required.

You warrant and represent to us that all information you give to us and other Clients is accurate, true, complete and is not misleading.

You know of no other circumstance which may prevent you from being an active Client of C&C, and being a suitable date for other members. You undertake to inform us of any change to your circumstances which may affect your suitability for The Service.

You agree to pay the membership fee for use of The Service. C&C fees are required in advance of any services carried out. We do offer clients a payment plan over three months, but once a member signs up we are unable to offer refunds or stop 2nd or 3rd installments if a member decides he/she no longer requires the service. We charge an admin fee if you go on the payment plan, and we cannot run a payment plan if you have taken advantage of any other offer. A payment plan can only be set up for a full price membership.

Membership is non-transferrable and non-saleable, and you agree not to disclose your website login details to any other party.


The Service starts with a Personal Dating Evaluation (PDE) which is a personal consultation with one of our employees. This is a requirement before you sign up for The Service and are able to meet other members.

As well as being a service that sends you on dates with potential matches from our list of Clients, The Service is also a development program which may set you other personal goals you will be expected to work on in order to make the most of The Service.

As part of the program all Clients are required to follow certain disciplines including the attendance of a number of dates. This is to ensure maximum benefit can be drawn from The Service for all Clients. We therefore require our Clients to select at least one profile from the batch we offer. Under extreme circumstances under the discretion of the manager we may allow you to reject all the profiles in a batch offer you a new batch, though this will not be allowed on a regular basis.

We agree to provide between one and three profiles per month, not exceeding 18 introductions per year. Occasionally if we do not have suitable people available one month we will make up the dates the following months.

It is a C&C policy that male Clients are requested to pay for drinks/coffees at the first meetings we arrange.

You agree to provide constructive feedback to us on your dates with other Clients, and also to report any inappropriate behaviour, or violations of these Terms and Conditions by another Client to us immediately.

You agree to act with courtesy and respect to other Clients on dates. You agree to be responsible for your interactions with other members on dates.

You agree to be solely responsible for all communications made with us with respect to making arrangements for dates and to give at least 24 hours notice if unable to make an appointment.

We make every effort to inform you if Clients we have arranged for you to meet happen to cancel at short notice. We are not responsible for any expense or inconvenience caused if this is the case. We do take the matter of cancellations at short notice and members not turning up for dates without notice very seriously, and if any Client cancels a meeting with less than 24 hours prior to the meeting or fails to show up with no reasonable excuse more than three times we reserve the right to revoke and cancel membership with immediate effect and no refund.

You agree to keep private now, and at any time in the future, any personal information pertaining to other Clients, in the interests of confidentiality for all Clients.

We reserve the right to look for and select for dates any passive, non-fee-paying participants whom we feel may be suitable, but are not members of The Service, though in all circumstances these associate members will undertake a Personal evaluation with a member of our team.

You agree not to use The Service for illegal purposes or for the transmission of material that is unlawful, harassing, libellous, invasive of another’s privacy, racially offensive, abusive, threatening, harmful, vulgar, obscene, tortuous, inappropriate or otherwise objectionable, or that infringes or may infringe the intellectual property or other rights of another.

You agree to not use The Service to solicit business, to promote, advertise or offer products or services including but not limited to sexual services of any kind.

You must not incite bad feelings about the company and its Clients to other Clients. We at C&C take this very seriously and reserve the unconditional right to revoke any membership privileges to those who violate this term without compensation.

You agree to abide by all applicable local, state, national, and international laws and regulations in your use of The Service, and agree not to attempt to gain unauthorised access to other computer systems or networks connected to C&C. You also agree not to interfere with the use and enjoyment of The Service by other members.

You agree not to impersonate any other person, including but not limited to any other member of C&C or C&C employee, while using The Service.


When we arrange a date between you and another Client, your name, photo and mobile number may be disclosed to them.

We will keep private and confidential your account information, including but not limited to billing and other information provided during the registration process and any phone and e-mail communications.

Under all other circumstances none of your personal details will be disclosed to any third party without your consent, except that you agree C&C may do so in the belief that such action is reasonably necessary:

(a) to comply with the law;
(b) to comply with legal process;
(c) to enforce the Terms and Conditions;
(d) to respond to claims that such content violates the rights of third-parties;
(e) to protect the rights or interests of C&C or
(f) to protect the rights or interests of C&C users or others.

You understand and agree that C&C may access the content of your registration in order to identify and resolve technical problems or service complaints.

You acknowledge and agree that content, including but not limited to text, software, music, sound, photographs, graphics, video, or other material contained in sponsor advertisements or information presented to you by C&C, its partners or advertisers, is protected by copyrights, trademarks, service marks, patents, or other proprietary rights and laws. You acknowledge and agree that you are permitted to download and print this material and information for your personal, non-commercial use or as expressly authorised by C&C, its partners or advertisers, and may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express authorisation.

All content of this site, including website design, structure, pages, text, images, their selection and arrangement, information relating to Clients or their personal profiles, all software compilations, underlying source code, meta tags and all other material, is copyright Coffee and Company Ltd and their affiliates. All rights reserved. You will not copy, reproduce, mirror, frame, modify, sell, translate any part of the site without our written permission.

We may monitor or use for statistical purposes, or keep records on any aspect of your activity on the site, including information about your browser and logs of your use of the site, any information you submit to the site, your profile details, pictures, and public and private messages. In doing this we may place cookie files on your browser and receive information from them.

We will not sell or rent out your personal information or disclose your email address to any third party without your permission. We will use industry standard security measures to protect your information, and we undertake to comply with all obligatory privacy and data protection laws regarding your personal information.


Your correspondence, transactions or other dealings with advertisers, C&C partners, Gift Store vendors or other third parties available on or linked through The Service, including but not limited to payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser, partner, vendor or other third party. C&C only suggests recommended services.

You agree not to hold C&C liable for any loss or damage of any sort incurred as the result of the presence, availability or non-availability of the advertisers, partners, vendors or other third parties available on or through the Service, or as the result of any dealings with such parties, including but not limited to attendance at events advertised or purchase or use of goods or services offered on or through the C&C service. We make every conceivable step to ensure our partners are reliable and trustworthy.


We take every step to vet the sincerity and suitability of members of C&C before we make introductions. We check members’ passports or driving licence and personally meet everyone. We also hold clients’ addresses. However, we cannot perform background checks on members, we are unable to make any guarantee with respect to the conduct of any person you meet through using The Service and we are not liable to you for the actions of other Clients and participants.

Our responsibility to you is to vet other customers on face value, and offer you dates based on a face value assessment of all clients’ suitability for The Service and compatibility for potential dates.

We will operate the C&C website with the reasonable skill and care of an online service provider. We will do our best to maintain the operation of the website for the service, however, we may need to temporarily suspend the site for operational reasons (e.g. for repairs, planned maintenance, or upgrades). We promise to restore the website service as soon as possible after any suspension.

C&C shall not be liable to you or any third party for the termination of membership or any claims related to the termination of your membership. Any suspected dishonest, fraudulent, abusive or illegal activity may be and can be grounds for termination of your account and may be referred to appropriate law enforcement authorities.

The Service, the C&C website and our promotional literature are provided "as is" and "as available" and without warranties or conditions of any kind either expressed or implied. To the fullest extent permissible under applicable law, C&C disclaims all warranties and conditions, express or implied, including, but not limited to, implied warranties and conditions of merchantability, merchant quality, correspondence to description and fitness for a particular purpose. C&C does not represent or warrant that the Service will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available, are free of viruses or other harmful components. C&C does not represent or warrant that the materials or the results of the use of the materials available throughout the Community or from third parties will be correct, accurate, timely, reliable or otherwise.

To the fullest extent permissible under applicable law, C&C and its Representatives and Franchisees shall not be liable under any circumstances, including but not limited to negligence, for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to access or use the C&C website, The Service unauthorised access to or alteration of your transmissions or data, any material or data sent or received or not sent or received, or any arrangements entered into throughout The Service. You specifically agree that C&C and its Representatives and Franchisees are not responsible or liable for any threatening, defamatory, obscene, offensive or illegal content or conduct of any other party or any infringement of another’s rights, including intellectual property rights. If you are dissatisfied with The Service, the materials available on or throughout The Service, or with any of C&C Terms and Conditions, your sole and exclusive remedy is to discontinue using C&C.

We shall have no liability for any defect or error in The Service caused or contributed to by you and/or any other Client.

We shall have no liability to any member if any monies owed by said Client to us have not been paid in full by the due date for payment.

Clients shall produce to us written evidence of any claims for which it is alleged that we are liable together with written details of how any loss was caused by us and the steps the Client in question has taken to mitigate the loss before we shall have any liability for any claim by a Client.

All Client shall give us a reasonable opportunity to remedy any matter for which we are liable before said Client incurs any costs and/or expenses in remedying the matter. If said Client does not do so, then Coffee and Company Ltd shall have no Liability to said person.


C&C reserve the right to change the Terms and Conditions from time to time, or to modify or discontinue, temporarily or permanently, The Service with or without notice to you. You agree that C&C shall not be liable to you or any third party for any modification or discontinuance of the Service.

Should you object to any aspect of The Service or of the Terms and Conditions, or any subsequent changes to them, or become dissatisfied with The Service in any way, your only recourse is to immediately: (1) discontinue your participation in The Service and terminate your membership The Service; and (2) notify C&C of termination by sending an e-mail to C&C.


We reserve the right to refuse membership to any person, and at our sole discretion may revoke, terminate or suspend the access or membership of any Client for any reason, including breach of the Terms and Conditions or any subsequent modifications, failure to timely pay membership fees or attempted assignment of an account by the Client, or where their conduct or circumstances may make them, in our opinion, unsuitable as a C&C customer or as a date for other Clients or for participation in or use of The Service.

You acknowledge and agree that termination may be effected without prior notice, and acknowledge and agree that C&C may immediately delete files in your account and bar any further access to the service thereto.


This agreement and the relationship between you and C&C shall be governed by the laws of the United Kingdom without regard to its conflict of law provisions. You and C&C agree to submit to the personal and exclusive jurisdiction of the United Kingdom. C&C failure to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision. If any provision of the Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the party’s intentions as reflected in the provision, and the other provisions of the Terms and Conditions remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of The Service or the Terms and Conditions must be filed within one (1) year after such claim or cause of action arose or be forever barred. Any individual claim against C&C /or subsidiaries shall be limited to the amount paid for membership.

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